{"meta":{"summary":"","robots":"","languages":{},"attachments":[],"articleProducts":{"relatedVersions":[],"relatedProducts":[]},"articleInfo":{"validationStatus":"","title":"Workspace ONE UEM – Bulk Actions Are Not Processed for Device Selections in Device List View (6001360)","thumbsUp":null,"sme":"","skylineNominated":null,"redirectTo":"","prLinks":"","masterVersionId":"","lastModifiedDate":"2026-05-06 10:47:04","lastModifiedBy":"","Language":"en_US","isVisibleInPKB":true,"isMachineTranslation":null,"heading":"Workspace ONE UEM – Bulk Actions Are Not Processed for Device Selections in Device List View (6001360)","createdDate":"2026-05-06 10:27:01","authoredBy":"","articleViews":3097,"articleSummary":"","articleRobots":"","articleId":"","articleCategory":"Known Issue","articleCaseAttachCount":"","airwatchTopics":""}},"content":[{"Symptoms":"<p>Administrators may observe that bulk actions fail to execute in the Workspace ONE UEM Console when performing device list view based bulk management tasks.</p>\n<p>This behavior can occur across different selection scenarios, including:</p>\n<ul><li>Single device selections</li><li>Multiple device selections within a page or across multiple pages</li><li>“Select All” used before or after applying filters</li><li>Administrators attempting to delete devices that reside in lower organizational groups (OGs) may observe that only the friendly name is updated to Delete In Progress.</li></ul>\n<p>In these cases, the actions appear to initiate but do not complete successfully, and no changes are applied to the selected devices.</p>"},{"Cause":"<p>Omnissa Engineering has identified the root cause of the issue affecting bulk action execution.</p>\n<p>The issue is related to how these actions are processed by the UEM Console, preventing the associated commands from being executed as expected.</p>"},{"Impact / Risks":"<p>Bulk actions taken from the Device List View do not execute successfully, impacting administrative workflows that rely on these scenarios.</p>\n<p>Consequently, administrators may be required to perform additional steps until the applicable resolution patch can be applied.</p>\n<p>Device actions performed from the API or from Device Details screens aren’t impacted.</p>"},{"Resolution":"<p>Omnissa is actively working on a permanent fix for this issue. The resolution has been implemented in the following patches, which are being expedited for delivery:</p>\n<table border=\"1\" style=\"width: 78.5086%;\"><tbody><tr><th colspan=\"1\" rowspan=\"1\" style=\"width: 51.7083%;text-align: left;\">WS1 UEM Version        </th><th colspan=\"1\" rowspan=\"1\" style=\"width: 48.2917%;text-align: left;\">Patch</th></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 51.7083%;\">26.02</td><td colspan=\"1\" rowspan=\"1\" style=\"width: 48.2917%;\">Patch 5</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 51.7083%;\">25.06</td><td colspan=\"1\" rowspan=\"1\" style=\"width: 48.2917%;\">Patch 25</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 51.7083%;\">25.09</td><td colspan=\"1\" rowspan=\"1\" style=\"width: 48.2917%;\">Patch 15</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 51.7083%;\">24.10</td><td colspan=\"1\" rowspan=\"1\" style=\"width: 48.2917%;\">Patch 44</td></tr></tbody></table>\n<p> </p>"},{"Workaround":"<div id=\"message-list_1774983731.601229\"><span>Until a permanent fix is available, customers should perform actions individually from the Device Details page (for example, deleting a device) instead of using bulk actions from the Device List View.</span></div>"}]}