Horizon Virtual Integrated Printing : Adding a Printer via a Mobile or HTML5 client fails with add printer as MsPDFPrinter failed (79637)

There is no virtual printer redirection in the Mobile and web client when the driver is not installed for Microsoft Print To PDF printer.

If you need guidance with logs, please reach out to Omnissa Support.

This issue is caused when the Microsoft Print To PDF printer driver missing in the agent.
To create a virtual printer, the agent relies on the existing Microsoft Print To PDF printer driver.

Note: The driver may be available if the Microsoft Print To PDF printer was previously installed

Reference: 
Printing From a Remote Desktop or Published Application (HTML5)



 

To resolve this issue, install Microsoft Print To PDF printer in the agent:
Go to the control panel and turn on Microsoft Print To PDF in the Windows Features setting.

Note: The Microsoft Print To PDF printer can be removed once the driver is configured as we are reliant on the Driver.